Privacy Policy

Last Updated: January 2025

Hoditi is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our office food delivery services.

1. Information We Collect

We collect information that you provide directly to us when using our office food delivery services. This information helps us provide you with the best possible service experience.

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and delivery address
  • Account Information: Username, password, and profile preferences
  • Payment Information: Credit card details, billing address, and transaction history
  • Order Details: Food preferences, dietary restrictions, and order history

1.2 Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Cookies and similar tracking technologies
  • Usage data and website analytics

2. How We Use Your Information

Hoditi uses the collected information for various purposes to improve and personalize your experience:

  1. Service Delivery: To process and deliver your food orders to your office location
  2. Communication: To send order confirmations, delivery updates, and customer service responses
  3. Payment Processing: To process transactions and prevent fraudulent activities
  4. Service Improvement: To analyze usage patterns and enhance our menu offerings
  5. Marketing: To send promotional offers and newsletters (with your consent)
  6. Legal Compliance: To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We respect your privacy and only share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our business, including payment processors, delivery partners, and technology service providers. These parties are contractually obligated to protect your information.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights or the safety of our customers.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

Hoditi implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for data transmission and secure servers for data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing in certain circumstances

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

Hoditi reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Hoditi

Email: [email protected]

Phone: +44 20 7912 3456

Address: Elm Park Road, 37

City: London, SW3 8LT

By using Hoditi's office food delivery services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.